---
title: "Razor Recalls Icon Electric Scooters Due to Fall Hazard — CPSC recall 24313 | Is It on Recall"
description: "The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard."
url: https://isitonrecall.com/recall/cpsc-24313-razor-recalls-icon-electric-scooters-due-to-fall-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Razor Recalls Icon Electric Scooters Due to Fall Hazard — CPSC recall 24313

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Jul 25, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves all Razor Icon electric scooters with the following model and serial numbers. The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with "31", and on the back of the charger. Model Numbers Serial Numbers (first 8 digits) 13110003 31EK30-01 or 31EK30-02 13110005 31EK30-01 or 31EK30-02 13110040 31EK20-01 or 31EK20-02 13110042 31EK20-01 or 31EK20-02 13110060 31EK60-01 13110061 31EK60-01 13110062 31EK90-01 13110063 31EK90-01 13110084 31EK10-01 The Razor Icons were sold in the following colors: black, blue, orange, pink and red. Razor is printed in large lettering on the stem of the handlebars and the floorboard.
- **Reason**: The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard.
- **Classification**: Not supplied
- **Recalling firm**: Razor USA LLC, of Cerritos, Calif.; Razor USA LLC, of Cerritos, Calif.
- **Quantity**: About 7,300
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 24313

[Open the official record](https://www.cpsc.gov/Recalls/2024/Razor-Recalls-Icon-Electric-Scooters-Due-to-Fall-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Jul 25, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.

[Read the current instructions](https://www.cpsc.gov/Recalls/2024/Razor-Recalls-Icon-Electric-Scooters-Due-to-Fall-Hazard)

### Contact in the notice

Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday, or online at www.razor.com/iconrecall or at www.razor.com and click on "Recall Information" at the bottom of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Razor USA LLC, of Cerritos, Calif.; Razor USA LLC, of Cerritos, Calif. records](https://isitonrecall.com/brand/razor-usa-llc-of-cerritos-calif-razor-usa-llc-of-cerritos-calif/)
