---
title: "BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to... — CPSC recall 24309 | Is It on Recall"
description: "The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard."
url: https://isitonrecall.com/recall/cpsc-24309-bissell-recalls-more-than-3-million-steam-shot-handheld-steam-cleaners-due-to-burn-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard — CPSC recall 24309

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Jul 18, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.
- **Reason**: The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
- **Classification**: Not supplied
- **Recalling firm**: BISSELL Homecare Inc., of Grand Rapids, Michigan
- **Quantity**: About 3.2 million (In addition, about 355,000 were sold in Canada)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 24309

[Open the official record](https://www.cpsc.gov/Recalls/2024/BISSELL-Recalls-More-Than-3-Million-Steam-Shot-Handheld-Steam-Cleaners-Due-to-Burn-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Jul 18, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.

[Read the current instructions](https://www.cpsc.gov/Recalls/2024/BISSELL-Recalls-More-Than-3-Million-Steam-Shot-Handheld-Steam-Cleaners-Due-to-Burn-Hazard)

### Contact in the notice

Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on "Product Recalls" for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [BISSELL Homecare Inc., of Grand Rapids, Michigan records](https://isitonrecall.com/brand/bissell-homecare-inc-of-grand-rapids-michigan/)