---
title: "Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock... — CPSC recall 24262 | Is It on Recall"
description: "The roll-on warmer's power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards."
url: https://isitonrecall.com/recall/cpsc-24262-southern-telecom-recalls-lomi-roll-on-waxing-kits-due-to-fire-burn-and-shock-hazards/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards — CPSC recall 24262

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Jun 13, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips with model number LOMB2003PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord, and a user's manual. The Lomi logo is printed on the front of the white and pink warmer, and on the outside of the product packaging. The Lomi logo and model number are on the bottom of the wax warmer.
- **Reason**: The roll-on warmer's power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards.
- **Classification**: Not supplied
- **Recalling firm**: Southern Telecom Inc., of New York
- **Quantity**: About 19,500
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 24262

[Open the official record](https://www.cpsc.gov/Recalls/2024/Southern-Telecom-Recalls-Lomi-Roll-On-Waxing-Kits-Due-to-Fire-Burn-and-Shock-Hazards)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Jun 13, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled waxing kits, and contact Southern Telecom for a full refund. Consumers will be asked to write "Recalled" with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom.

[Read the current instructions](https://www.cpsc.gov/Recalls/2024/Southern-Telecom-Recalls-Lomi-Roll-On-Waxing-Kits-Due-to-Fire-Burn-and-Shock-Hazards)

### Contact in the notice

Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2024-06-13/ or www.southerntelecom.com and click on “Recall: LOMB2003PK Roll-On Waxing Kit” at the top of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Southern Telecom Inc., of New York records](https://isitonrecall.com/brand/southern-telecom-inc-of-new-york/)