---
title: "Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to... — CPSC recall 24171 | Is It on Recall"
description: "If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards."
url: https://isitonrecall.com/recall/cpsc-24171-nestl-e-usa-recalls-metallic-mugs-sold-with-starbucks-branded-gift-sets-due-to-burn-and-laceration-h/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards — CPSC recall 24171

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Mar 21, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.
- **Reason**: If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
- **Classification**: Not supplied
- **Recalling firm**: Nestlé USA Inc., of Arlington, Virginia
- **Quantity**: About 440,500
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 24171

[Open the official record](https://www.cpsc.gov/Recalls/2024/Nestle-USA-Recalls-Metallic-Mugs-Sold-with-Starbucks-Branded-Gift-Sets-Due-to-Burn-and-Laceration-Hazards)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Mar 21, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to "Leave Us a Message", click on "Complaint", select "Recall" from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.

[Read the current instructions](https://www.cpsc.gov/Recalls/2024/Nestle-USA-Recalls-Metallic-Mugs-Sold-with-Starbucks-Branded-Gift-Sets-Due-to-Burn-and-Laceration-Hazards)

### Contact in the notice

Nestlé USA at 800-681-1676 from 9 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.nestleusa.com/media/pressreleases/metallicmugrecall or https://www.athome.starbucks.com and click on "Metallic Mug Recall" at the bottom of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Nestlé USA Inc., of Arlington, Virginia records](https://isitonrecall.com/brand/nestl-e-usa-inc-of-arlington-virginia/)