---
title: "BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard — CPSC recall 24107 | Is It on Recall"
description: "The vacuum's battery pack can overheat and smoke, posing a fire hazard."
url: https://isitonrecall.com/recall/cpsc-24107-bissell-recalls-multi-reach-hand-and-floor-vacuum-cleaners-due-to-fire-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard — CPSC recall 24107

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Feb 1, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.
- **Reason**: The vacuum's battery pack can overheat and smoke, posing a fire hazard.
- **Classification**: Not supplied
- **Recalling firm**: BISSELL Homecare Inc., of Grand Rapids, Michigan
- **Quantity**: About 142,000 (In addition, about 14,600 were sold in Canada)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 24107

[Open the official record](https://www.cpsc.gov/Recalls/2024/BISSELL-Recalls-Multi-Reach-Hand-and-Floor-Vacuum-Cleaners-Due-to-Fire-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Feb 1, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.

[Read the current instructions](https://www.cpsc.gov/Recalls/2024/BISSELL-Recalls-Multi-Reach-Hand-and-Floor-Vacuum-Cleaners-Due-to-Fire-Hazard)

### Contact in the notice

Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or email at RecallNA@bissell.com or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" located under the "Support Resources" column at the bottom of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [BISSELL Homecare Inc., of Grand Rapids, Michigan records](https://isitonrecall.com/brand/bissell-homecare-inc-of-grand-rapids-michigan/)