---
title: "Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recal... — CPSC recall 23769 | Is It on Recall"
description: "When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cau"
url: https://isitonrecall.com/recall/cpsc-23769-havertys-recalls-concord-dual-power-recliner-chairs-due-to-fall-hazard-recall-alert/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert) — CPSC recall 23769

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Jun 22, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.
- **Reason**: When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
- **Classification**: Not supplied
- **Recalling firm**: Artistic Leathers S de RL de CV, of Mexico (Chairs); Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly); Artistic Leathers Inc., of Bonita, California; Havertys Furniture Company, of Atlanta, Georgia
- **Quantity**: About 930
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 23769

[Open the official record](https://www.cpsc.gov/Recalls/2023/Havertys-Recalls-Concord-Dual-Power-Recliner-Chairs-Due-to-Fall-Hazard-Recall-Alert)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Jun 22, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.

[Read the current instructions](https://www.cpsc.gov/Recalls/2023/Havertys-Recalls-Concord-Dual-Power-Recliner-Chairs-Due-to-Fall-Hazard-Recall-Alert)

### Contact in the notice

Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Artistic Leathers S de RL de CV, of Mexico (Chairs); Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly); Artistic Leathers Inc., of Bonita, California; Havertys Furniture Company, of Atlanta, Georgia records](https://isitonrecall.com/brand/artistic-leathers-s-de-rl-de-cv-of-mexico-chairs-ultra-mek-inc-of-denton-north-carolina-metal-power/)