---
title: "Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert) — CPSC recall 23738 | Is It on Recall"
description: "Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard."
url: https://isitonrecall.com/recall/cpsc-23738-burnham-commercial-recalls-natural-gas-boilers-due-to-burn-hazard-recall-alert/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert) — CPSC recall 23738

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Mar 23, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves the Burnham Commercial Series 8 EP Natural Gas Boiler and the Series 16H equipped with CSD-1. Both boilers are for commercial use and use natural gas as a fuel source. The recalled units have the Q3452B2100/B pilot with the 90-degree mounting bracket. The brand names "Burnham Commercial" for the Series 8 and "Crown Boiler" for the Series 16H are stamped in metal on the front cover. The model and serial number can be found on the boiler rating plate located on the vestibule panel located behind the front jacket panel of the boiler. These boilers are mostly found in industrial or commercial buildings.
- **Reason**: Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard.
- **Classification**: Not supplied
- **Recalling firm**: Burnham Commercial, of Lancaster, Pennsylvania
- **Quantity**: About 185
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 23738

[Open the official record](https://www.cpsc.gov/Recalls/2023/Burnham-Commercial-Recalls-Natural-Gas-Boilers-Due-to-Burn-Hazard-Recall-Alert)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Mar 23, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled boilers and contact the installer or distributor to schedule a free boiler repair. The firm is contacting distributors directly.

[Read the current instructions](https://www.cpsc.gov/Recalls/2023/Burnham-Commercial-Recalls-Natural-Gas-Boilers-Due-to-Burn-Hazard-Recall-Alert)

### Contact in the notice

Burnham Commercial toll-free at 888-791-3790 from 7:45 a.m. to 4:45 p.m. Monday through Thursday and Friday from 7:45 a.m. to 3:30 p.m. ET, email at info@burnhamcommercial.com or online at www.burnhamcommercial.com and click on "Safety Recall Information" at the top of the page for more information or https://s3-us-west-2.amazonaws.com/catsy.782/BC+Series+8+EP+web+notification.pdf.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Burnham Commercial, of Lancaster, Pennsylvania records](https://isitonrecall.com/brand/burnham-commercial-of-lancaster-pennsylvania/)