---
title: "Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to En... — CPSC recall 23725 | Is It on Recall"
description: "The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment haza"
url: https://isitonrecall.com/recall/cpsc-23725-chamberlain-group-recalls-liftmaster-myq-garage-door-control-panels-due-to-entrapment-hazard-recall/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert) — CPSC recall 23725

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Feb 9, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall: Model Numbers UPC Codes 8500MC 012381203536 8500CMC 012381203529 8500RGDMC 012381203543 RJO20MC 012381188246 RJO20CMC 012381191277 RJO20CHMC 012381191277 889LMMC 012381203611 889RGDMC 012381203628 041A7928-3MC 012381204304
- **Reason**: The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.
- **Classification**: Not supplied
- **Recalling firm**: Grupo Chamberlain S.de R.L. de C.V., of Mexico; Chamberlain Group LLC, owner of the LiftMaster brand, of Oak Brook, Illinois
- **Quantity**: About 96,400 (In addition, about 19,300 were sold in Canada)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 23725

[Open the official record](https://www.cpsc.gov/Recalls/2023/Chamberlain-Group-Recalls-LiftMaster-myQ-Garage-Door-Control-Panels-Due-to-Entrapment-Hazard-Recall-Alert)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | 012381203536; 012381203529; 012381203543; 012381188246; 012381191277; 012381203611; 012381203628; 012381204304 |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Feb 9, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.

[Read the current instructions](https://www.cpsc.gov/Recalls/2023/Chamberlain-Group-Recalls-LiftMaster-myQ-Garage-Door-Control-Panels-Due-to-Entrapment-Hazard-Recall-Alert)

### Contact in the notice

Chamberlain toll-free at 833-775-1951 from 9 a.m. to 5 p.m. CT Monday through Friday, or register to participate in the recall by filling out the form online at https://support.chamberlaingroup.com, www.liftmaster.com and click Help & Support at the top of the page, or https://support.chamberlaingroup.com/s/889LMMC-041A7928-3MC-warranty-replacement for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Grupo Chamberlain S.de R.L. de C.V., of Mexico; Chamberlain Group LLC, owner of the LiftMaster brand, of Oak Brook, Illinois records](https://isitonrecall.com/brand/grupo-chamberlain-s-de-r-l-de-c-v-of-mexico-chamberlain-group-llc-owner-of-the-liftmaster-brand-of-o/)