---
title: "E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall ... — CPSC recall 23716 | Is It on Recall"
description: "The e-bike's battery pack can ignite, posing fire and burn hazards."
url: https://isitonrecall.com/recall/cpsc-23716-e-bikes-recalled-due-to-fire-and-burn-hazards-distributed-by-gyroor-recall-alert/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert) — CPSC recall 23716

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Dec 15, 2022. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
- **Reason**: The e-bike's battery pack can ignite, posing fire and burn hazards.
- **Classification**: Not supplied
- **Recalling firm**: Shenzhen Chirrey Technology Co., Ltd., of China; Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China
- **Quantity**: About 3,300
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 23716

[Open the official record](https://www.cpsc.gov/Recalls/2023/E-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Distributed-by-Gyroor-Recall-Alert)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Dec 15, 2022

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

[Read the current instructions](https://www.cpsc.gov/Recalls/2023/E-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Distributed-by-Gyroor-Recall-Alert)

### Contact in the notice

Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email atbenson@gyroor.com, or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information.

## Related records

[Bicycles records](https://isitonrecall.com/product/bicycles/) [Sports and outdoors records](https://isitonrecall.com/category/sports-and-outdoors/) [Shenzhen Chirrey Technology Co., Ltd., of China; Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China records](https://isitonrecall.com/brand/shenzhen-chirrey-technology-co-ltd-of-china-shenzhen-chitado-technology-co-ltd-d-b-a-gyroor-of-china/)