---
title: "Emporia Recalls North America Smart Plugs Due to Electric Shock Hazard — CPSC recall 23274 | Is It on Recall"
description: "The recalled smart plugs are not adequately grounded and can pose an electric shock to the user."
url: https://isitonrecall.com/recall/cpsc-23274-emporia-recalls-north-america-smart-plugs-due-to-electric-shock-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Emporia Recalls North America Smart Plugs Due to Electric Shock Hazard — CPSC recall 23274

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Sep 7, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves Emporia's North America Smart Plugs. The smart plugs have a white finish exterior. Emporia is printed on the front. The plugs allow consumers to monitor the energy use and control most home appliances with the Emporia App, including fans, lamps, humidifiers, and other electronics from a smartphone. This recall only affects the 120V North American plugs, the 240V EU. They measure approximately 3-1/2 inches wide, 1-1/2 inches high, and 1 inch deep. The smart plugs were sold individually or in multi-packs.
- **Reason**: The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.
- **Classification**: Not supplied
- **Recalling firm**: Emporia Energy Corp., of Littleton, Colorado
- **Quantity**: About 80,000
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 23274

[Open the official record](https://www.cpsc.gov/Recalls/2023/Emporia-Recalls-North-America-Smart-Plugs-Due-to-Electric-Shock-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Sep 7, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.

[Read the current instructions](https://www.cpsc.gov/Recalls/2023/Emporia-Recalls-North-America-Smart-Plugs-Due-to-Electric-Shock-Hazard)

### Contact in the notice

Emporia toll-free at 844-367-6742 from 9 a.m. to 5 p.m. CT Monday through Friday, email at support@emporiaenergy.com or online at www.emporiaenergy.com/recall or www.emporiaenergy.com and click on "Product Recall" at the bottom of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Emporia Energy Corp., of Littleton, Colorado records](https://isitonrecall.com/brand/emporia-energy-corp-of-littleton-colorado/)