---
title: "Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard — CPSC recall 23271 | Is It on Recall"
description: "The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers."
url: https://isitonrecall.com/recall/cpsc-23271-prime-line-recalls-glass-doorknobs-due-to-laceration-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard — CPSC recall 23271

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Aug 31, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.
- **Reason**: The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
- **Classification**: Not supplied
- **Recalling firm**: Prime-Line Products LLC, of Redlands, California
- **Quantity**: About 167,000 (In addition, about 10,265 were sold in Canada)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 23271

[Open the official record](https://www.cpsc.gov/Recalls/2023/Prime-Line-Recalls-Glass-Doorknobs-Due-to-Laceration-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Aug 31, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.

[Read the current instructions](https://www.cpsc.gov/Recalls/2023/Prime-Line-Recalls-Glass-Doorknobs-Due-to-Laceration-Hazard)

### Contact in the notice

Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at glassknobs@realtimeresults.net, online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on "Important Recall Information" at the top of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Prime-Line Products LLC, of Redlands, California records](https://isitonrecall.com/brand/prime-line-products-llc-of-redlands-california/)