---
title: "Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards — CPSC recall 23270 | Is It on Recall"
description: "The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards."
url: https://isitonrecall.com/recall/cpsc-23270-apollo-recalls-phantom-electric-scooters-due-to-fall-and-injury-hazards/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards — CPSC recall 23270

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Aug 31, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. "Apollo" is printed on the stem of the scooter and "Apollo Phantom" is displayed on the rear left side of the grip tape on the deck of the scooter. "Apollo Phantom" is also listed on the bottom of the scooter with the model year.
- **Reason**: The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards.
- **Classification**: Not supplied
- **Recalling firm**: Apollo Imports Inc., of Newark, Delaware
- **Quantity**: About 3,900
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 23270

[Open the official record](https://www.cpsc.gov/Recalls/2023/Apollo-Recalls-Phantom-Electric-Scooters-Due-to-Fall-and-Injury-Hazards)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Aug 31, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.

[Read the current instructions](https://www.cpsc.gov/Recalls/2023/Apollo-Recalls-Phantom-Electric-Scooters-Due-to-Fall-and-Injury-Hazards)

### Contact in the notice

Apollo toll-free at 833-693-3468 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-phantom-2021-2022-bolt-recall or at www.apolloscooters.com and click on "Recalls" located at the bottom of the page.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Apollo Imports Inc., of Newark, Delaware records](https://isitonrecall.com/brand/apollo-imports-inc-of-newark-delaware/)