---
title: "Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Ha... — CPSC recall 23178 | Is It on Recall"
description: "The lithium-ion battery back-up can overheat, posing a fire hazard."
url: https://isitonrecall.com/recall/cpsc-23178-moen-recalls-flo-battery-back-ups-for-flo-smart-water-monitors-due-to-fire-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard — CPSC recall 23178

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Apr 13, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.
- **Reason**: The lithium-ion battery back-up can overheat, posing a fire hazard.
- **Classification**: Not supplied
- **Recalling firm**: Moen Incorporated, of North Olmsted, Ohio; Moen Incorporated, of North Olmsted, Ohio
- **Quantity**: About 10,000 (In addition, about 14 units sold in Canada)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 23178

[Open the official record](https://www.cpsc.gov/Recalls/2023/Moen-Recalls-Flo-Battery-Back-Ups-for-Flo-Smart-Water-Monitors-Due-to-Fire-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Apr 13, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.

[Read the current instructions](https://www.cpsc.gov/Recalls/2023/Moen-Recalls-Flo-Battery-Back-Ups-for-Flo-Smart-Water-Monitors-Due-to-Fire-Hazard)

### Contact in the notice

Moen Incorporated toll-free at 844-633-8356 from 8 a.m. to 8 p.m. ET Monday through Friday and from 11 a.m. to 8 p.m. ET Saturday, or online at https://www.moen.com/product-safety-recalls/flo-lithium-ion-battery-backup-model-920-001 or https://www.moen.com and click on "Product Safety Recalls" for more information.

## Related records

[Batteries records](https://isitonrecall.com/product/batteries/) [Electronics records](https://isitonrecall.com/category/electronics/) [Moen Incorporated, of North Olmsted, Ohio; Moen Incorporated, of North Olmsted, Ohio records](https://isitonrecall.com/brand/moen-incorporated-of-north-olmsted-ohio-moen-incorporated-of-north-olmsted-ohio/)