---
title: "The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including P... — CPSC recall 23172 | Is It on Recall"
description: "The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct l"
url: https://isitonrecall.com/recall/cpsc-23172-the-laundress-recalls-fabric-conditioners-due-to-chemical-hazard-including-previously-recalled-units/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units — CPSC recall 23172

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Mar 31, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.
- **Reason**: The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
- **Classification**: Not supplied
- **Recalling firm**: The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey
- **Quantity**: About 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 23172

[Open the official record](https://www.cpsc.gov/Recalls/2023/The-Laundress-Recalls-Fabric-Conditioners-Due-to-Chemical-Hazard-Including-Previously-Recalled-Units)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Mar 31, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.

[Read the current instructions](https://www.cpsc.gov/Recalls/2023/The-Laundress-Recalls-Fabric-Conditioners-Due-to-Chemical-Hazard-Including-Previously-Recalled-Units)

### Contact in the notice

The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click on "Get Started" on the homepage for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [The Laundress, a subsidiary of Conopco Inc. d/b/a Unilever, of Englewood Cliffs, New Jersey. records](https://isitonrecall.com/brand/the-laundress-a-subsidiary-of-conopco-inc-d-b-a-unilever-of-englewood-cliffs-new-jersey/)