---
title: "Cannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injur... — CPSC recall 23169 | Is It on Recall"
description: "The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S"
url: https://isitonrecall.com/recall/cpsc-23169-cannondale-recalls-tesoro-neo-x-speed-electric-bicycles-due-to-fall-and-injury-hazards/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Cannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injury Hazards — CPSC recall 23169

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Mar 30, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves the Cannondale Tesoro Neo X Speed electric bicycles (e-bikes). The e-bikes have an electric assist motor and are equipped with a horn, mirror, headlights and brake lights. "Cannondale" is printed on the sides of the top tube of the bicycle frame and on the sides of the seat. The e-bikes are gray with reflective accents on the frame, and tires and were sold in sizes small, medium, large and extra-large.
- **Reason**: The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S. safety standard, posing fall and injury hazards to the rider.
- **Classification**: Not supplied
- **Recalling firm**: Cycling Sports Group Inc., of Wilton, Connecticut
- **Quantity**: About 75
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 23169

[Open the official record](https://www.cpsc.gov/Recalls/2023/Cannondale-Recalls-Tesoro-Neo-X-Speed-Electric-Bicycles-Due-to-Fall-and-Injury-Hazards)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Mar 30, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled bicycles and contact Cannondale for instructions on how to receive a free repair. Cannondale is contacting all known purchasers directly.

[Read the current instructions](https://www.cpsc.gov/Recalls/2023/Cannondale-Recalls-Tesoro-Neo-X-Speed-Electric-Bicycles-Due-to-Fall-and-Injury-Hazards)

### Contact in the notice

Cannondale at 800-245-3872 from 9 a.m. to 6 p.m. ET Monday through Friday, email at ridersupport@cannondale.com or online at www.cannondale.com/en/safety-and-recalls or www.cannondale.com and click on "Recalls & Notices" at the bottom of the page for more information.

## Related records

[Bicycles records](https://isitonrecall.com/product/bicycles/) [Sports and outdoors records](https://isitonrecall.com/category/sports-and-outdoors/) [Cycling Sports Group Inc., of Wilton, Connecticut records](https://isitonrecall.com/brand/cycling-sports-group-inc-of-wilton-connecticut/)