---
title: "Sundance Spas Recalls Jacuzzi and Sundance Spas Brand Hot Tubs Due to Injury ... — CPSC recall 23068 | Is It on Recall"
description: "The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal"
url: https://isitonrecall.com/recall/cpsc-23068-sundance-spas-recalls-jacuzzi-and-sundance-spas-brand-hot-tubs-due-to-injury-and-thermal-burn-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Sundance Spas Recalls Jacuzzi and Sundance Spas Brand Hot Tubs Due to Injury and Thermal Burn Hazards — CPSC recall 23068

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Dec 15, 2022. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves JacuzziJ-200, J-300, J-400 and J-500 collection hot tubs and Sundance Spas 680, 780, 880 and 980 Series spas. The model number and serial number are engraved into a silver plate in the equipment bay of the hot tub. The serial number can be entered into the recall links, www.sundancespas.com/en-us/recall.html or www.jacuzzi.com/en-us/recall.html, to identify hot tubs with the recalled sensor.
- **Reason**: The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.
- **Classification**: Not supplied
- **Recalling firm**: Sundance Spas Inc., (which also does business as Jacuzzi Hot Tubs), of Chino, Calif.
- **Quantity**: About 23,700 (In addition, about 5,400 were sold in Canada and about 40 were sold in Mexico)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 23068

[Open the official record](https://www.cpsc.gov/Recalls/2023/Sundance-Spas-Recalls-Jacuzzi-and-Sundance-Spas-Brand-Hot-Tubs-Due-to-Injury-and-Thermal-Burn-Hazards)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Dec 15, 2022

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.

[Read the current instructions](https://www.cpsc.gov/Recalls/2023/Sundance-Spas-Recalls-Jacuzzi-and-Sundance-Spas-Brand-Hot-Tubs-Due-to-Injury-and-Thermal-Burn-Hazards)

### Contact in the notice

Sundance Spas at 800-549-1502from 7 a.m. to 4 p.m. PT Monday through Friday, email at TempSensor@jacuzzi.com for Jacuzzi brands and TempSensor@sundancespas.com for Sundance Spas brands or Sundance Spas online at www.sundancespas.com/en-us/recall.html or www.sundancespas.com and click on "Recall Information" at the bottom of the page for more information or Jacuzzi online at www.jacuzzi.com/en-us/recall.html or www.jacuzzi.com and click on "Recall Information" at the bottom of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Sundance Spas Inc., (which also does business as Jacuzzi Hot Tubs), of Chino, Calif. records](https://isitonrecall.com/brand/sundance-spas-inc-which-also-does-business-as-jacuzzi-hot-tubs-of-chino-calif/)