---
title: "CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Ins... — CPSC recall 22221 | Is It on Recall"
description: "Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevat"
url: https://isitonrecall.com/recall/cpsc-22221-cpsc-thyssenkrupp-access-corp-settle-lawsuit-firm-to-conduct-recall-to-inspect-home-elevators-due-to/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Ha... — CPSC recall 22221

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Sep 14, 2022. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.
- **Reason**: Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.
- **Classification**: Not supplied
- **Recalling firm**: ThyssenKrupp Access Manufacturing, LLC; thyssenkrupp Access Corp.; Access Industries; National Wheel-O-Vator
- **Quantity**: About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 22221

[Open the official record](https://www.cpsc.gov/Recalls/2022/CPSC-thyssenkrupp-Access-Corp-Settle-Lawsuit-Firm-to-Conduct-Recall-to-Inspect-Home-Elevators-Due-to-Entrapment-Hazard-Posing-Risk-of-Serious-Injury-or-Death-to-Children-One-Child-Death-Reported)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Sep 14, 2022

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.

[Read the current instructions](https://www.cpsc.gov/Recalls/2022/CPSC-thyssenkrupp-Access-Corp-Settle-Lawsuit-Firm-to-Conduct-Recall-to-Inspect-Home-Elevators-Due-to-Entrapment-Hazard-Posing-Risk-of-Serious-Injury-or-Death-to-Children-One-Child-Death-Reported)

### Contact in the notice

TKA at 800-285-9862 from 9 a.m. to 5 p.m. ET Monday through Friday or online at the TKA Home Elevator Safety Program at https://homelevator-safety.com or by emailing info@homelevator-safety.com.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [ThyssenKrupp Access Manufacturing, LLC; thyssenkrupp Access Corp.; Access Industries; National Wheel-O-Vator records](https://isitonrecall.com/brand/thyssenkrupp-access-manufacturing-llc-thyssenkrupp-access-corp-access-industries-national-wheel-o-va/)