---
title: "Santa Cruz Bicycles Recalls Heckler 9 Electric Bicycles Due to Fall and Fire ... — CPSC recall 22132 | Is It on Recall"
description: "The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard"
url: https://isitonrecall.com/recall/cpsc-22132-santa-cruz-bicycles-recalls-heckler-9-electric-bicycles-due-to-fall-and-fire-hazards/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Santa Cruz Bicycles Recalls Heckler 9 Electric Bicycles Due to Fall and Fire Hazards — CPSC recall 22132

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date May 5, 2022. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves 2022 Santa Cruz Heckler 9 model electric bicycles (e-bikes), which were sold in Gloss Avocado Green or Maritime Gray colors. They come with an interchangeable 720WH battery that sits inside a black case under the frame. The name "SANTA CRUZ" is printed on the sides of the downtube of the bicycle frame, and "Heckler" is printed on the top tube of the frame and on the inside of the left chainstay on the frame.
- **Reason**: The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider. Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.
- **Classification**: Not supplied
- **Recalling firm**: Santa Cruz Bicycles LLC, of Santa Cruz, California
- **Quantity**: About 1,600
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 22132

[Open the official record](https://www.cpsc.gov/Recalls/2022/Santa-Cruz-Bicycles-Recalls-Heckler-9-Electric-Bicycles-Due-to-Fall-and-Fire-Hazards)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: May 5, 2022

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled bicycles and contact their authorized Santa Cruz Bicycle dealer to arrange for a free repair to replace the latch spring mechanism and install a battery wear plate. Consumers who purchased the bicycle online or no longer reside near their dealer should contact the firm or visit http://santacruzbicycles.com/dealers. Consumers should remove or secure the battery prior to transporting the bicycles. The firm is contacting all known purchasers directly to provide more details about the repair.

[Read the current instructions](https://www.cpsc.gov/Recalls/2022/Santa-Cruz-Bicycles-Recalls-Heckler-9-Electric-Bicycles-Due-to-Fall-and-Fire-Hazards)

### Contact in the notice

Santa Cruz Bicycles toll-free at 833-944-8335 from 9 a.m. to 5 p.m. PT Monday through Friday, by email at qualityassurance@santacruzbicycles.com or online at www.santacruzbicycles.com/support/recalls-heckler-9-battery-latch or www.santacruzbicycles.com and click on the "Product Recall" link for more information.

## Related records

[Bicycles records](https://isitonrecall.com/product/bicycles/) [Sports and outdoors records](https://isitonrecall.com/category/sports-and-outdoors/) [Santa Cruz Bicycles LLC, of Santa Cruz, California records](https://isitonrecall.com/brand/santa-cruz-bicycles-llc-of-santa-cruz-california/)